Shipping policy
Last updated: October 2026
Here's how shipping works at BrewBoys, in plain terms. If anything here is unclear, reach out and we'll help.
At a glance
| Shipping to | Cost | Typical delivery |
|---|---|---|
| U.S., orders under $70 | $8.99 | 3–7 business days |
| U.S., orders $70 and up | Free | 3–7 business days |
| Alaska and Hawaii | Carrier's actual rate, shown at checkout | USPS Priority Mail: about 2–4 days FedEx 2Day: about 2 business days |
| BrewCrew subscription (lower 48 and D.C.) | $6.99 per delivery, any size | Ships the first week of each month |
| BrewCrew subscription (Alaska and Hawaii) | Carrier's actual rate, shown at checkout | Ships the first week of each month |
| Local pickup, Flushing, MI | Free | We'll email you when it's ready |
| Local delivery, Linden, MI (48451) | Free | Hand-delivered locally |
| Canada | Carrier's actual rate, shown at checkout | UPS Standard: about 3–5 business days DHL Express: about 1–3 business days |
| BrewCrew subscription (Canada) | Carrier's actual rate (DHL eCommerce), nothing to pay at the door | About 8–12 business days |
U.S. order rates apply to the lower 48 states and Washington, D.C.
United States
One-time orders: Orders under $70 ship for $8.99, and orders of $70 or more ship free, to the lower 48 states and Washington, D.C. Shipping to Alaska or Hawaii? You'll pick USPS Priority Mail (about 2–4 days) or FedEx 2Day (about 2 business days) at checkout, and you pay only what the carrier charges, with nothing added. Delivery to the lower 48 typically takes 3–7 business days, though weather or carrier delays can sometimes add a day or two.
Processing: One-time orders ship within 1 to 3 business days. BrewCrew orders ship the first week of each month.
Where we ship: All 50 states and Washington, D.C. We don't currently ship to PO Boxes, U.S. territories, or APO/FPO/DPO addresses.
BrewCrew subscriptions
- 10% off every BrewCrew order.
- $6.99 shipping per delivery to the lower 48 states and Washington, D.C., no matter the size.
- First order ships free with code FIRSTSHIP (lower 48 states and Washington, D.C.).
- Schedule: Roasted fresh and shipped the first week of each month.
- Flexible: Change, skip, or cancel anytime.
Subscribing from Alaska or Hawaii? You get the same 10% off. Choose USPS Priority Mail or FedEx 2Day at checkout, and you pay only what the carrier charges, with nothing added.
Subscribing from Canada? You still get 10% off. See BrewCrew in Canada below for how shipping works.
By subscribing, you're authorizing recurring shipments and charges until you cancel.
Local pickup and delivery
Pickup: Choose local pickup at checkout and collect your order at Main St Marketplace, 210 E Main St, Flushing, MI. Pickup is free, and we'll email you when your order is ready.
Local delivery: Free for addresses in Linden, MI (ZIP 48451). Choose local delivery at checkout.
Canada
Everything in our shop ships to Canada, with no minimum order.
Shipping rates: You pay the carrier's actual rate, calculated at checkout. For one-time orders, you'll choose between two options:
- UPS Standard (lowest price, about 3–5 business days). Our coffee is duty-free and GST/HST-free, but UPS may bill a customs clearance fee when it delivers.
- DHL Express (fastest, about 1–3 business days). Customs clearance is included, so coffee orders arrive with nothing to pay at your door.
Duties and taxes: Our coffee is duty-free and GST/HST-free in Canada. Grinders and other non-coffee items may have GST/HST or duty collected when they're delivered. If you have a question about any charge, reach out and we'll help you sort it out.
BrewCrew in Canada: You get the same 10% off every order. Subscriptions ship by DHL eCommerce at the carrier's actual rate, calculated at checkout, and that rate applies to each monthly delivery. Delivery takes about 8–12 business days, with Canada Post handling the final delivery. Because our coffee is duty-free and GST/HST-free, there's nothing to pay at your door. The U.S. $6.99 subscription rate and the FIRSTSHIP code don't apply in Canada.
Customs delays: Most packages clear customs without a hitch. If yours is delayed or held, let us know and we'll work with the carrier to get it moving.
If something goes wrong: If your package is lost, delayed, or arrives damaged, contact us and we'll work with you and the carrier to make it right.
Returns: There's no need to ship anything back across the border. If something's wrong with your order, contact us and we'll make it right. See our Return and Refund Policy for details.
Tracking
You'll get a tracking number by email when your order ships. If you don't see it, check your spam folder. Tracking updates come from the carrier. If anything looks off, let us know and we'll check on it for you.
Addresses, changes, and returned packages
- Check your address: Please double-check your shipping address before placing your order. If you spot a mistake, let us know right away and we'll fix it before it ships.
- Need a change? Contact us as soon as possible and we'll do our best to update your order. If it has already shipped, we'll work with the carrier to help where we can.
- Returned to us: If a package comes back because of a wrong address, refusal, or failure to claim it, we're happy to reship it once you cover the new shipping cost. If you'd rather have a refund, we'll refund your original payment method minus the original shipping cost.
- Damaged on arrival: See our Return and Refund Policy for next steps.
The fine print
- Carrier selection: For orders to the lower 48 states and Washington, D.C., we choose the carrier and service based on destination, package size, and operational factors.
- Shipping restrictions: We may decline to ship to addresses tied to suspected fraud or freight forwarding. If that happens, we'll cancel and fully refund the order.
- Policy updates: We may update this policy from time to time. The version in effect when you place your order applies to that shipment.
Questions?
Contact us or call (989) 822-8112. Please include your order number so we can help you faster.