Shipping policy
Last Updated: August 2026
Domestic Shipping (U.S.)
One-time orders: Orders under $70 ship for $8.99. Orders $70 or more ship free. Delivery typically takes 3–7 business days, though delays can happen due to weather, carrier issues, or other factors outside our control.
Subscriptions:
- Rate: $6.99 per delivery, regardless of size
- Availability: U.S. addresses only
- Schedule: Roasted on the 1st, ships the first week of each month
By subscribing, you're authorizing recurring shipments and charges until you cancel.
Local Pickup
Prefer to skip shipping? Choose local pickup at checkout and collect your order at Main St Marketplace, 210 E Main St, Flushing, MI. Pickup is free, and we'll email you when your order is ready.
International Shipping (Canada)
We ship to Canada with the following terms. By placing an international order, you're agreeing to everything in this section.
Minimum order: $72 USD
Rates:
$72–$99.99: $27.99
$100–$149.99: $24.99
$150–$199.99: $21.99
$200+: $18.99
Carrier and timing: We ship via UPS Standard (or equivalent). Estimated delivery is 10–14 business days, though customs processing can add time. These are estimates, not guarantees.
Customs, duties, and taxes: You're responsible for any duties, taxes, or fees charged by Canadian customs. These aren't included in your order total and vary by shipment. If you don't pay required fees, your package may be seized, destroyed, or returned — and we can't refund or replace it.
Customs delays and seizures: We have no control over customs processing. If your package is delayed, held, or seized by customs authorities, we're unable to issue refunds, credits, or replacements.
Risk of loss: Once we hand your package to the carrier at our U.S. facility, the risk transfers to you. You're assuming all risks of international shipping — delays, fees, seizure, damage, or non-delivery.
No returns: We don't accept physical returns from international addresses. If your order arrives damaged, see our Return Policy for next steps.
Tracking
You'll receive a tracking number by email once your order ships. Please make sure your email address is correct and check your spam folder if you don't see it. Tracking updates come from the carrier — we can't control their accuracy or timing.
Address Accuracy
Please double-check your shipping address before completing your order. We can't be responsible for orders shipped to incorrect addresses you've provided.
If a package comes back to us because of a wrong address, refusal, or failure to claim:
- We're happy to reship it — you'll just need to cover the reshipping cost.
- If you'd rather have a refund, we'll deduct the original shipping cost.
Address changes after your order ships may not be possible — and if they are, additional fees may apply.
Undeliverable Packages
Packages that are refused, unclaimed, or returned as undeliverable will be refunded to your original payment method, minus the original shipping cost.
Carrier Selection
We choose the carrier and shipping method based on destination, package size, and operational factors. We're not liable for carrier performance or delays.
Shipping Restrictions
We reserve the right to refuse shipment to any address — including those associated with suspected fraud, freight forwarding, or prior issues. Orders to restricted addresses will be canceled and refunded.
Order Modifications
Need to change your address or modify an order? Contact us as soon as possible. Once an order has shipped, changes aren't possible.
Limitation of Liability
Our liability for shipping issues is limited to the shipping fees you paid for that order. We're not responsible for indirect or consequential damages related to shipping delays, carrier errors, or customs issues.
Policy Updates
We may update this policy from time to time. The version in effect when you place your order is the one that applies to that shipment.
Questions?
For shipping inquiries, contact us or call (989) 822-8112. Please include your order number so we can help you faster.